DyasonHat Forums » WP Smart Sort Premium

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Garbled Text & Symbols When Activating Premium Plug-in

(7 posts)
  1. DE
    Member

    I tried starting a support ticket, but have yet to get any response so I will try here. I'm a lil bothered by this because I paid for the license and can't use the thing at all:

    Host: Media Temple - Grid Server
    PHP v. 4.4.8

    Zend Optimizer code implemented in php.ini file per Media Temple instruction:

    zend_optimizer.optimization_level=15
    zend_extension="/usr/local/php-4.4.8/zend/ZendOptimizer.so"

    -License file is in root folder of plug-in
    -Garbled text upon deactivation as well.

    Please help ASAP.

    Posted 1 year ago #
  2. DyasonHat
    Key Master

    Hi DE,

    Sorry for delay been away over weekend. I've replied to the support ticket.

    Cheers.

    Posted 1 year ago #
  3. Anonymous

    I'm having the same problem, please respond to my support ticket (E7L4ULBEYU). I've paid for this software and it's not working.

    Posted 1 year ago #
  4. jrittenhouse
    Member

    Same problem here; support ticket X7UBHU3GAP.

    Posted 1 year ago #
  5. Anonymous

    I\'m trying to evaluate the plugin on a test environment, but got the same problem.

    Any help appreciated

    Posted 9 months ago #
  6. Anonymous

    Same problem, would appreciate seeing the solution.

    How about a link to the support ticket?

    Posted 9 months ago #
  7. DyasonHat
    Key Master

    Hi!

    The garbled text is always due to Zend Optimizer not being correctly set on the server. Try contacting the server admin to see if you can get them to help out. Otherwise re-post here and we\'ll see what we can do.

    Cheers!
    DyasonHat.

    Posted 9 months ago #
  8. Anonymous

    Is this the same problem when I get a parse error from Wordpress when I try to activate the trial version:

    Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or \'}\' in /home/content/j/p/m/jpmclaughlin/html/onlinestore/wp/wp-content/plugins/wp-smart-sort-premium/phpcipher.bin(355) : eval()\'d code on line 32

    Posted 9 months ago #
  9. DyasonHat
    Key Master

    Hi Anonymouse,

    No this is not the same issue when you get your error, yours sounds like a server/php issue.

    I\'ve replied to your topic in the forums about this, hopefully we can sort it out.

    Cheers!

    Posted 9 months ago #

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